I picked up a 14k 4mm Rope Chain with the Lion and Snake clasp with black friday sales and I gotta say, I'm so blown away and get so many compliments wearing this chain. I got an email a couple weeks ago from them saying you can upgrade your chain. So I had some buyers remorse about not getting the Dragon & Snake clasp they offer and for like $150 shipping included they allowed me to send in my chain, and make a brand new chain with the Dragon & Snake clasp. Nick himself made sure that this got done and their customer service is second to none. They told me in the future, if you do the Lion & Snake option in the checkout, you can leave a comment requesting the Dragon & Snake clasp upgrade for free. . The chain is absolutely stunning. I'm gonna get a 5mm 14k Franco from them too as soon as I get the money. I also got this 4mm Silver Franco with the matching Silver Ryu pendant its sooooo fire. Also just wanna confirm as a normal consumer spending my own cash on this, the presentation all the way down to the boxes you have, are 100% what you receive. I'm a huge fan for life. Can't wait to get my next piece from them.